Success story: start

NUADU

A platform in which students receive feedback and teachers have access to information on the learning process. It started as a start-up in Poland, but quickly became a global brand.

Problem

  • system instability in the first collocation
  • greater administrative needs associated with the development of services, especially outside standard working hours

Solutions

Stage 1 – development in Poland:

  • we implemented 24/7 service monitoring
  • we moved the systems to a virtual infrastructure, making them more stable, flexible, and easier to scale

Stage 2 – foreign expansion:

  • we moved the systems to the Microsoft Azure cloud
  • we created development environments in Azure and took responsibility for their maintenance
  • we implemented PowerBI for business analyses and decision support
  • we implemented solutions based on ELK (Elasticsearch, Logstach, Kibana), which provided development departments with important information on global traffic sources and well as log and query analysis

Results

  • NUADU has professional 24/7 care and support of administrators, and the costs are much lower than the employment of a single administrator
  • developers can focus on creating new code, and we advise how to improve it. We implemented tools that help locate bottlenecks in applications and identify the most common errors
  • we are a technology partner of NUADU with good knowledge of their systems. When there is a temporary need for more work, we carry it out, charging for the tasks performed. We are flexible and the company does not need full-time administrators
  • we only implement solutions that we tested ourselves, which helps us carry out projects faster and without unnecessary corrections

Success story: growth

OXYLION

Solutions in the field of audio/video transmission and telecommunications with over 15 years of experience on the market.

Problem

  • employees with very broad and specific competencies were required to support an advanced telecommunications system
  • maintaining the technological development of such an advanced system and following new technological solutions required specialized staff training – using the services of an external company, focused on providing knowledge and technologies used in Oxylion, proved to be a better solution

Solutions

  • we analyzed the operation of the system
  • we provided specialists who had worked on a variety of projects and, thanks to synergy, were able to guarantee the use of technologies best suited to the business needs of the client
  • we integrated the system with our 24/7 monitoring
  • we implemented an automatic environment documentation system
  • we started maintenance with SLA

Results

  • the TCO (Total Cost of Ownership) was reduced in many areas
  • we provided specialized competencies and knowledge of technological trends
  • Oxylion employees are no longer involved in system maintenance and can focus on business development
  • the company has access to full 24/7 service – they can contact us at any time and do not need to worry about working hours, holidays, or staff availability
  • we released significant infrastructure resources thanks to system optimization
  • we advise on when and how to use new technologies to ensure effective development of the company

Success story: peace of mind

RECOGNIZE.IM

Image recognition technology provided as a service via API for, among others, online sales processes.

Problem

  • lack of elasticity in system administration and over complicated backup restoration
  • high service costs and no 24/7 administrator availability

Solutions

  • we signed an agreement for system maintenance
  • we provided 24/7 system monitoring
  • we introduced standard procedures for the most common cases
  • we adjusted the backup process to the client’s needs
  • we are currently working on the containerization of the system

Results

  • maintenance costs significantly decreased compared to a single self-employed administrator
  • the company has access to 24/7 support, regardless of holidays, illness, and weekends
  • we share our knowledge whenever support in making technology-related decisions is needed
  • we are professionals and our work is additionally insured. We care about the security and peace of mind of our clients

Success story: safe

ROBOTICKET

A system for online ticket sale and mass event services.

Problem

  • dedicated infrastructure caused problems with the processing of large sales files
  • costs of unused infrastructure outside sales periods
  • SQL Server license costs

Solutions

  • we moved the system to the AWS cloud to ensure scalability and reliability
  • we assisted in data migration to PostgreSQL databases and optimization to reduce the cost of licenses
  • we implemented automation based on serverless solutions (AWS Lambda)
  • we reduced infrastructure costs by dynamically adjusting resources to current needs
  • we plan to migrate the database to Aurora services (AWS managed services) with HA, enabling system restoration at any time

Results

  • we are a technology partner providing advice on how to improve service reliability, data security and ensure scalability through appropriate investments in infrastructure and system architecture
  • we provide full 24/7 system support
  • the reliability and stability of the system allows the team to focus on implementations. They do it so well that they were nominated for the prestigious Ticketing Business Award 2018 for the migration of Danish Superliga clubs (Alka Superliga) to their system